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Pricing

Free for 14 days. Then from $19 a month.

Every plan includes the AI assistant, the shared inbox and campaigns. Higher plans add AI conversations, capacity and cart recovery. Billed through Shopify, cancel anytime.

  • Starter

    WhatsApp selling for a single storefront

    $19/month

    Billed monthly

    400 AI conversations / month

    About 13 a day, roughly $0.05 each. Team chats are always free.

    Start free trial of Starter on the Shopify App Store (opens in a new tab)
    • WhatsApp + web chat
    • AI sales assistant with catalog grounding
    • Designed for ~2,500 contacts
    • 3 team members
    • Product catalog (1,000 items)
    • Broadcasts designed for ~2,000 recipients/month
    • Shopify product & order sync
    • Analytics dashboard
    • Email support, Mon-Fri 9am-6pm IST

  • Growth

    Adds cart recovery

    For stores running campaigns and recovering carts

    $49/month

    Billed monthly

    1,000 AI conversations / month

    About 33 a day, roughly $0.05 each. Team chats are always free.

    Start free trial of Growth on the Shopify App Store (opens in a new tab)
    • Everything in Starter
    • Designed for ~10,000 contacts
    • 10 team members
    • Product catalog (5,000 items)
    • Broadcasts designed for ~10,000 recipients/month
    • Cart abandonment recovery
    • Priority email + WhatsApp support, Mon-Fri 9am-6pm IST

  • Scale

    High-volume catalogs and large contact bases

    $149/month

    Billed monthly

    3,000 AI conversations / month

    About 100 a day, roughly $0.05 each. Team chats are always free.

    Start free trial of Scale on the Shopify App Store (opens in a new tab)
    • Everything in Growth
    • Designed for ~50,000 contacts
    • Unlimited team members
    • Product catalog (20,000 items)
    • Broadcasts designed for ~40,000 recipients/month
    • Highest-priority email + WhatsApp support, Mon-Fri 9am-6pm IST

Prices in US dollars, billed through Shopify. Cancel anytime. WhatsApp template messages (for example campaigns and cart reminders) are charged separately by Meta to your WhatsApp Business Account. Meta's pricing

Need a bit more?

Add capacity to any plan and remove it anytime. Billed through Shopify with your plan.

  • +100 AI ConversationsStackable up to 10×$9/month
  • +2 Team MembersStackable up to 5×$4/month
  • +1,000 ProductsStackable up to 10×$5/month

Not on Shopify, or need something bigger?

Talk to us about a custom plan

Billing questions

Plans, trials and billing.

How does the free trial work?
Every plan starts with a 14-day free trial. You choose a plan in Shopify when you connect your store, the trial starts right away, and Shopify doesn't charge you until it ends. Cancel before then and you pay nothing.
What counts as an AI conversation?
A conversation is a 24-hour messaging window with one customer. However many replies the assistant sends in that window, it counts once. Only windows the AI actually answers count; conversations your team handles in the inbox are free and unlimited on every plan.
What happens if I go over my AI conversations?
Your assistant doesn't switch off at your plan's number. The allowance is measured by how much AI work your conversations use. It's sized so that your plan's number of typical conversations fits within it, while unusually long conversations use more of it. We email you at 80%. At 100%, the assistant keeps replying on a faster, lighter AI model, and we email and WhatsApp you. At 150%, AI replies pause: customers who message get a short note that your team will get back to them, and your team keeps chatting from the inbox as normal. Add a +100 AI Conversations boost at any time to raise the limit straight away. Otherwise your allowance resets on the 1st of each month.
Are WhatsApp messaging fees included?
No. Meta charges for some WhatsApp messages, mainly template messages such as campaigns and cart reminders, and bills them to your WhatsApp Business Account. Queeble's plan price doesn't include Meta's charges. See Meta's current pricing.
Can I add capacity later?
Yes. Add-ons for extra AI conversations, team members and products can be added or removed at any time and stack up to their stated maximum. They're billed through Shopify on the same cycle as your plan.
What happens when I cancel?
Cancelling takes effect immediately: paid features switch off straight away, not at the end of the billing period. Your data is kept, so you can choose a plan again at any time.
How am I billed?
Through Shopify, on your regular Shopify bill, in US dollars. You never enter card details into Queeble. Not on Shopify? Talk to us about a custom plan.
What support do I get?
Every plan includes email support at [email protected], Monday to Friday, 9am to 6pm IST. Growth and Scale also get WhatsApp support, on the number listed on our Contact page. Messages are answered in plan order, Scale first, then Growth, then Starter, and in the order they arrive within a plan. We don't promise a response time. If something is urgent, start your email subject with "Urgent" and it's read first during support hours. Queeble is a small team, so replies can take longer when the person answering support is away.
What team roles are there?
Owner (full control), Admin (team and integrations), Agent (inbox and orders), Member (assigned conversations only) and Viewer (read-only analytics). Extra seats are available as an add-on.